Privacy Policy

01Information we collect

• Personal information: name, email, phone number, age, and ID verification.
• Health information: medical history, lifestyle details, consultation notes, diagnostic results.
• Payment & business information: transaction history, subscription details, feedback.
• Digital data: IP address, device information, cookies, and analytics.

02How we use your data

• To deliver and personalize health and wellness programs.
• For appointment management, billing, and customer support.
• To comply with legal and regulatory requirements in India and internationally.
• For internal research, service improvement, and analytics.

03Data sharing

We may share your data only with:

• Authorized Lyxaa team members.
• Secure technology and payment partners under confidentiality agreements.
• Healthcare professionals with your consent.
• Government or legal authorities when legally required.

04Data security

• Lyxaa employs industry-standard security measures to protect your data.
• Data is stored on secure servers with access limited to authorized personnel.
• Any data breaches will be reported as per applicable laws and regulations.

05Your rights

• Access, correction, or deletion of personal information.
• Opt-out of marketing communications.
• Withdraw consent for data sharing at any time.
• Rights under GDPR or other applicable international regulations if relevant.

06Cookies & analytics

• Lyxaa uses cookies to improve website experience and track usage analytics.
• Cookies do not store personal health information.
• You can disable cookies in your browser settings, though it may affect functionality.

07Third-party links

Our website may contain links to third-party services. Lyxaa is not responsible for the privacy practices of external sites.

08Updates to this policy

Lyxaa may update this policy periodically to reflect changes in legal requirements or our services. Updates will be posted on the website.

09Contact

Updated on 24 Oct 2025